Disability Care

Using our award-winning app your disability care organisation can benefit from improved communication between staff, participants and family that builds trust and generates increased customer satisfaction.

Your own branded app that:

  • Builds trust and customer satisfaction. Participants and family kept informed with on time, open and transparent information including activities schedule and progress to goals. Regular updates directly improve customer satisfaction
  • Requires minimal staff effort. Participants and family can view their NDIS budget, approve invoices and make payments. Family can update contact details and invite others to join the app
  • Connects family. Private 1-1 messaging, photo and video updates between family members keep extended family up to date
  • Provides greater choice and control. Participants and family can change existing bookings and order extra products and services, as well as book respite services
  • Empowers staff. Your staff have all the information they need to do their jobs -updated in real time. Removes paper-based record keeping as everything they need is available when they need it, in view or edit format
  • Increases revenue, efficiency, and compliance. Streamlines operations creating improved organisational effectiveness. Delivers cost savings such as from call costs by up to 40%
  • Is rapidly deployed. Benefit immediately from our fast deployment. We can connect all your staff and locations within as little as 2 weeks

Access for an individual is based on their user group to support the following functionality:

  • Clients

    • View and reschedule appointments
    • View budget and order additional products and services
    • View care and support plans
    • Connect with staff, family and friends
    • View, approve and pay invoices
  • Management

    • Reduce call centre costs by up to 40%
    • Enable telehealth and remote monitoring, including remote care
    • Increase revenue, efficiency and compliance
  • Staff

    • Access dashboard on wellness status of all your clients
    • View and edit client information including care plan and care notes
    • View policies. Update risks reporting. Participate in learning management program
    • View roster and update your availability.
    • View payslip and apply for leave. View and update contact information
  • Family and Friends

    • View updates on care plans, budget and invoices
    • Stay connected with their loved ones
    • Daily updates on wellness status of their loved one