Enable self-service capabilities to deliver more care at less cost.
Award-winning Self-Service and Communication Platform designed for care organisations to seamlessly equip customers, staff and families with robust 24/7 self-service and communication tools.
Let us show you how you can reduce business costs and increase revenue while improving the care experience for everyone.
Loved by 150,000+ staff, customers and families.
Proven integration with our partners
Zero headache integration
Our solution seamlessly integrates with 45+ software platforms. We have the expertise to enable interoperability with multiple systems. We can have your organisation up and running in as little as 8 weeks.
Life changing technology.
how it works.
Award Winning
We’ve won a lot of awards. We’re continually recognised, both nationally and internationally. Our innovative Self-Service and Communication Platform is 100% co-designed with industry and government. It’s no wonder we got it right!
Make your Care Workers' job easier.
We combine your backend core systems and our secure communication tools in your own custom branded Single Sign On (SSO) Care Worker App.
Your staff will have a powerful tool at their fingertips to deliver care, more efficiently, anywhere.
- Direct customer communication
- Digital record keeping
- Real time schedule access
- Internal communication
- Essential customer information
Results care organisations will love:
We offer a ROI Guarantee. You can’t lose. Find out more.
Southcare
Enda Fahy- CEO Southcare
Rawhiti Estate
Helen Martelli, General Manager - Rawhiti Estate / BE Group
IRT
John Vohradsky, Executive General Manager IT
Endeavour Foundation
Sharon, sister of Garnet
Equip customers & families to self-service 24/7.
Customers and families have a lot of questions and tasks they need done. Give them freedom to access the information they want anytime, such as statements. Let them take control of simple tasks they can do themselves, when it suits them, such as scheduling.
- Real time visibility of information
- Request services
- Make scheduling changes
- Interactive secure communication
- Feedback & complaints
With our admin portal your staff will have full control and insight to ensure your care teams and customers are kept in the loop and on track.
Deliver care more efficiently and stay connected with your workforce. One SSO branded app with all of your backend systems plus smart communication tools to keep everyone connected.
Give your clients and families the ability to self-service information and tasks 24/7. A better customer experience and reduces inbound calls.
Make communicating a breeze.
Facilitate robust communication which is essential for a positive care experience. Whether you want to communicate one-on-one, such as between a health provider and an aged care resident, or one-to-many, such as company updates to staff, our portal and app make it a breeze.
- Secure communication channels
- Staff newsletters & updates
- Custom social media platform
- SMS, email, IVR, video & chat
- One-to-one & one-to-many
Calculate your ROI
Tell us more about your organisation and we’ll build your custom ROI Report.
"*" indicates required fields
CusTom Features
Features custom to your organisation.
Your care organisation is unique. We have an extensive library of features that will suit your customers and staff, depending on your goals.
Customer Feedback
Staying connected.
Jen
Mum
Enabling self-service for customers.
Louise Fry
Southcare Project Manager
10/10 making my job easier!
Susan Richards
Care Worker