Transforming the provision of care, to create a better quality of life, delivered more cost effectively

Create a better quality of life, more cost effectively

Respond to the increasing care expectations of clients, families and staff, with Checked In Care’s market-leading, self-service app

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Create a better quality of life, more cost effectively

Respond to the increasing care expectations of clients, families and staff, with Checked In Care’s market-leading, self-service app.

The leading care experience platform, adopted by our partners, the leading care providers

Transforming your care experience

Respond to the increasing care expectations of clients, families and staff, with our award-winning app.

Our self service app platform enables you to offer clients, family and staff the ability to customise their own care experience, in one simple to use mobile app.

Enabling your staff to spend more time caring and less time on administrative tasks, to cost effectively improve the quality of life for those in your care.

Seamless integration

We have already integrated with 50 leading care platforms.

Providing single sign-on to everything your clients, families and staff need, in one simple to use mobile app.

Providing users with a consistent, easy to use app while back-end systems are upgraded or changed, minimizes the change for all your user groups.

Seamless integration

We have already integrated with 50 leading care platforms.

Providing single sign-on to everything your clients, families and staff need, in one simple to use mobile app.

Providing users with a consistent, easy to use app while back-end systems are upgraded or changed, minimizes the change for all your user groups.

Design your own customer care experience

Our flexible app platform enables you to create your own self-branded app and customize it to suit the needs of each your care streams.

The app can be further personalised to meet the needs and technology capabilities of each group of your users.

Providing each user with the functionality they need, when they need it, it the format they find easiest to use.

Self-branded apps

Create a care experience unique to your organisation and personalise the way it looks and works for your clients, families and staff.

First time user

An over-sized tablet interface, designed to enable first-time app users and vision impaired clients to intuitively manage elements of their care for themselves.

Typically used by our Residential Aged Care Facility customers.

Low technology literacy

A simple and intuitive large-icon app interface designed for clients and staff with lower levels of technology literacy.

To enable them to quickly and easily find information and follow paperless processes.

Used by all our customers for their staff and more technology literate clients.

Contemporary User

A familiar timeline app interface designed for technology literate family members and staff who want to find all the key information they need to know in one easy to use timeline.

Preferred by those comfortable with smart devices.

Self-branded apps

Create a care experience unique to your organisation and personalise the way it looks and works for your clients, families and staff.

First time user

An over-sized tablet interface, designed to enable first-time app users and vision impaired clients to intuitively manage elements of their care for themselves.

Typically used by our Residential Aged Care Facility customers.

Low technology literacy

A simple and intuitive large-icon app interface designed for clients and staff with lower levels of technology literacy.

To enable them to quickly and easily find information and follow paperless processes.

Used by all our customers for their staff and more technology literate clients.

A familiar timeline app interface designed for technology literate family members and staff who want to find all the key information they need to know in one easy to use timeline.

Preferred by those comfortable with smart devices.

Contemporary user

An intuitive and flexible self-service app

More than just communications...

Multi-channel communications

Interactive notifications & reminders

Automated appointment rescheduling

Scheduled multi-party video calls

Share posts & photo updates

Customer & staff satisfaction surveys

Automated paperless workflows

Management dashboards

AACQA Compliance surveys

Proof of life

24/7 self-service

Self-service budget visibility

Hotel services

Single sign on mobile app

Multi-lingual support

Single view of clients

More than just
communications…

Multi-channel communications

Interactive notifications & reminders

Automated appointment rescheduling

Scheduled multi-party video calls

Share posts & photo updates

An intuitive and flexible
self-service app

24/7 self-service

Self-service budget visibility

Hotel services

Single sign on mobile app

Multi-lingual support

Single view of clients

Customer & staff satisfaction surveys

Automated paperless workflows

Management dashboards

AACQA compliance surveys

Proof of life

Transforming the provision of care, to create a better quality of life, delivered more cost effectively

Improves

the care experience

Improves

staff satisfaction

Improves

quality compliance

Increases

revenue

Reduces

the cost of care

Improves

the care experience

Improves

staff satisfaction

Improves

quality compliance

Increases

revenue

Reduces

the cost of care

Transforming the provision of care to create a better quality of life, delivered more cost effectively

Customise your care experience across the whole care journey

Every care stream is different, so we’ve designed a flexible app that can be customised to create a market leading care experience for your clients, families and staff.

Homecare

RACF

Retirement

Disability

Homecare

RACF

Retirement

Disability

“The My JBC Mobile App allows our team members to easily access all core systems they need to use on a regular basis and automatically logs them into our systems. Our employees no longer have to enter 4 separate logins and passwords. This saves our team members a great deal of time and significantly improves the employee experience.”.

Alison Chandler
COO, Just Better Care

Single sign-on mobile app

Automated paperless workflow

Interactive notifications and reminders

“The biggest gains have been the improvement in our quality of care delivery, staff satisfaction and related compliance. Our partnership with Checked in Care is essential in achieving these outcomes."

John Vohradsky
Exec GM, IRT

Reduced call centre costs

Automated appoitment rescheduling

Interactive notifications

https://www.irt.org.au/irt-connect

“What a fantastic and rewarding journey it has been working with the Service Design Team to design, co-create and deliver a truly life changing experience for many of our customers and families."

Brent Suhr
Service Design, Endeavour Foundation

Interactive notifications & reminders

Share posts & photo updates

View client updates

Increase CSAT

“The My JBC Mobile App allows our team members to easily access all core systems they need to use on a regular basis and automatically logs them into our systems. Our employees no longer have to enter 4 separate logins and passwords. This saves our team members a great deal of time and significantly improves the employee experience.”.

Alison Chandler
COO, Just Better Care

Single sign-on mobile app

Automated paperless workflows

Interactive notifications and reminders

“The biggest gains have been the improvement in our quality of care delivery, staff satisfaction and related compliance. Our partnership with Checked in Care is essential in achieving these outcomes."

John Vohradsky
Exec GM, IRT

Reduced call centre costs

Automated appointment rescheduling

Interactive notifications

https://www.irt.org.au/irt-connect

“The biggest gains have been the improvement in our quality of care delivery, staff satisfaction and related compliance. Our partnership with Checked in Care is essential in achieving these outcomes."

Brent Sugh
Service Design, IRT

Share posts & photo updates

Interactive notifications & reminders

View client updates

Increase CSAT

Multi-award winning, customer experience app

Let us help you deliver a better quality of life, more cost effectively.